FAQ’s

General FAQs

Where does Pro Max work?

Our commercial installation team operates in Delaware, Maryland, New Jersey, and Pennsylvania.

Our residential installation team operates throughout eastern Pennsylvania.

Our material sales office – for DIY-ers — is located at 2611 Centre Avenue, Reading, PA 19605.

Where is Pro Max located?

Pro Max resides on a five acre property located along the north bound side of Route 61 at the junction of the City of Reading and Muhlenberg Township. On Route 61, we are north of the Stadium but south of Met-Ed. If you are heading north on Route 61, we are just a few driveways up from where Route 12 intersects Route 61.
Directional Map

Is Pro Max insured?

Yes, we maintain a high level of insurance including $1,000,000 in general liability coverage, $500,000 per accident workers compensation coverage, and $5,000,000 in umbrella coverage. We insist that all of our subcontractors meet our insurance standards. If you would like a copy of our insurance certificate, just call our office.

Can I get an estimate from Pro Max?

Yes, we offer free estimates.

For an estimate on an installed fence, contact us at 610-685-4300 or e-mail us: info@promaxfence.com should be used by homeowners and material sales inquiries while estimating@promaxfence.com should be used by businesses and contractors.

An estimator will come to your property, take measurements, and help you determine what type of fence you need.

For an estimate on fencing materials (i.e., you will be installing the fence yourself), fax a list of the parts you need to 610-685-4430. We will fax our estimate back to you. Or, just stop in or call us. We are happy to help you figure out exactly what parts you will need to build your dream fence.

What methods of payment does Pro Max accept?

We accept bank checks, business checks, personal checks, money orders, and credit cards (MasterCard or Visa). And, many of our commercial customers choose to release payments to us via their electronic banking systems.

Do I need a permit for a fence?

Yes, most likely you will need a permit. A permit can be obtained from your township or borough office. Additionally, if you belong to a homeowners association or live in a historical district, you may need to obtain permission from whatever organization oversees your area.
When you obtain your permit, your township will tell you the approved fence types for your neighborhood, the maximum allowed heights, and how far in from your property line the fence needs to be located.
Pro Max will help you fill out your fence permit application. Just bring it in or contact us with your questions.

What are Pro Max’s hours?

Additionally, in special circumstances, we can arrange an appointment or phone consultation outside of official hours.

How can I contact Pro Max?

You can use our contact page, or reach us at:

Via e-mail (for homeowners):
Via e-mail (for businesses & contractors):
Via phone:
Via fax:
info@promaxfence.com
estimating@promaxfence.com
610-685-4300
610-685-4430

What kind of fence does Pro Max sell and install?

Pro Max is an authorized dealer of all the top lines of fence, gates, and access control products. These lines include – but are not limited to – Ameristar, Country Estate, Delguard, Iron World, Specrail, and Ultra Aluminum. More information about our products and our vendors is located on this website.

Whether you need chain link, ornamental, PVC, or wood fence, we can help.

To see samples of our most popular styles, visit our display yard at 2621 Centre Avenue, Reading, PA 19605. This display includes full-size chain link, ornamental, PVC, and wood fence sections. A member of our team is available between 7:30 AM and 4:30 PM Monday through Friday to walk the displays with you in order to answer your questions and provide suggestions. While visiting, help yourself to the many full-color brochures we have available.

Does Pro Max just install fence or are other products available?

While fence is the core of our business, we offer a full line of access control products, security products, etc. Here is a sampling of what we can do and of the product lines we sell:

  • Access Control Systems
  • Aluminized Chain Link Fencing
  • Anti-Ram Crash Beams
  • Automated Gates
  • Barrier Gates
  • Bollard Posts
  • Cable Barriers
  • Cantilever Gates
  • Card Entry Systems
  • Double Drive Gates
  • Dumpster Enclosures
  • Chain Link Fencing
  • Fuse-Bonded Chain Link Fencing
  • Galvanized Chain Link Fencing
  • Gate Transmitters
  • Generator Enclosures
  • Guide Rail
  • Heavy Duty Vehicle Restriction Gates
  • Interior Fencing
  • Ornamental Aluminum Fencing
  • Ornamental Steel Fencing
  • Panic Hardware
  • Parapet protective fence
  • Pedestrian Railing
  • Perimeter Fencing
  • Pounded temporary fence
  • Polypropylene Deer Fencing
  • Privacy Slats
  • PVC Fencing
  • Security Fencing
  • Security Hardware
  • Shade Cloth
  • Stair Well Panels
  • Split Rail Fencing
  • Super Silt Fencing
  • Swing Gates
  • Telephone Entry Systems
  • Temporary Fencing
  • Tension Wire
  • Traffic Barrier Gates
  • Turnstiles
  • Vehicle Detection Loops
  • Vinyl-Coated Chain Link Fencing
  • Walk Gates
  • Welded Wire Fence
  • Wildlife Fence
  • Wooden Fence

Does Pro Max guarantee or warranty its work?

Yes! We are professionals relying upon word of mouth to attract other customers. Thus, we want to make sure you are happy with your fence. We work with manufacturers which warranty their products. For warranty details, please talk to one of our estimators.